My husband purchased a Smart Valve Water Controller and we cannot connect to our WiFi which is 5G. In easy to follow directions, can anyone tells us how to change Wi-Fi to 2.4G, connect the Smart Life device and then return to 5G. Keep in mind I am 83 but did work in IT prior to retiring but am still active on Mac computer and IPhone 12. Thank you!
Best answer by BobT
View originalAccording to T-Mobile settings for their wifi modem router you can not change those settings. You'll have to by another device, maybe a wifi extender and change that to 2HZ. You have to add it to your current network.
+15
When you separate the wireless into 2.4GHz and 5GHz networks. You might also want to reduce the security to WPA/WPA2 from WPA3/WPA2 for compatibility.
See “Enable band steering / Separate 2.4GHz and 5GHZ networks” at:
https://www.t-mobile.com/support/home-internet/connect
There are easy to follow tutorials for both iOS and Android available to do this. Also, take note of syaoran’s suggestion above which is required for some devices.
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