I have a LG V20 and have mostly been satisfied with my phone. When I first got my phone two or three years ago, I had some coverage in Narrowsburg, NY . I go to this area to visit family regularly so I need to be able to make calls and use the internet. It was usually two or three bars and had 4G LTE coverage but now I don't get any coverage. When I try to select a network manually, T-Mobile shows up as one of the options for 4G LTE coverage but when I try to register on the network, I can never get connected anymore. I try different parts of the house as well as trying outdoors. But I can't get anything. I entered in the exact address when looking on T-Mobile coverage map and it says I should get a fair signal with my phone but I don't anymore. Is there I can do on my phone to get coverage with my phone on T-Mobile's network?
Thanks for any help.
Best answer by tmo_chris
The coverage there does look at bit sparse, but you should definitely be able to get coverage outside. Indoors might be an issue depending on the materials of the home but Wi-Fi calling would clear this up.
As for the coverage outdoors, we will want to get a service request put up for you location there. If you have a moment, please give us a call so our experts over the phone can get your details and escalate it up to the engineers.