what’s happening ???
T-Mobile have off-shored their Customer Service??
- English language skills & “being able to understand what they are saying” could be better
- one (1) representative actually hung up on me
- technical support lied when I asked whether data would lost if I proceed to follow his instructions = I lost data … Visual Voice mail no longer refreshes/syncs with voice mail
- back office T-mobile sending text messages to some S20 5G type phones does NOT work = technical help was advised over a month ago and still not working