• 14 January 2022
  • 1 reply


I have a ADT doorbell and I have been trying to get it to capture and record live feeds when there is motion at the door and some one ring the doorbell. It will notify me when there is motion and it rings but it will not record. I’ve had two technicians to come out and the camera inside will record but the doorbell won’t, CAN SOMEBODY PLEASE HELP, I’ve been without the recordings since 12/16/202, and it was working prior to getting TMOBILE, had another carrier, it worked fine until it switch.

1 reply

Userlevel 6
Badge +11

if it were due to your TMO connection then your interior cameras would be affected as well. the TMO connection wouldnt randomly decide that everything else can record/notify you but just not one specific device..did they try changing out the exterior door bell/camera?