I have a Pixel 4a and realized that I was not receiving texts from friends of mine that have Verizon. I upgraded SMS app, made sure none of those people were blocked, did a factory reset on my Google phone. I am able to send those people texts and they receive them. I'm there and when they reply to me they think that they have sent the text correctly. They do not realize that I am not able to receive since the text appears delivered on their end. I am able to call and receive calls from them.
I have spent hours talking with T-Mobile reps and escalated tech support. They have done all kinds of resets on my phone that they can do from their end. I have spent hours with Google support and they cannot figure out if it is the phone or not. According to them they do not believe it is. I have also talked to Verizon reps in the store and they have not heard of this problem.
Has anyone faced this problem? Do you have suggestions to help this prob?