I am currently traveling and I plan to get a new iphone to replace my old one. Is it possible to set up the phone myself, or do you have international affiliates that could set up the new phone for me?
Best answer by tmo_marissa
Hey, @magenta4834939! Hope your travel is going well! T-Mobile US is a US based company, so we don't have international affiliates who could set the device up. Depending on where you're travelling, you may see some T-Mobile locations -- there are other versions of T-Mobile worldwide, but we're not affiliated in that sense. What kind of phone were you planning on picking up? We ship to US locations, were you getting an international device? If so, you may want to make sure that the phone supports the T-Mobile network bands & technologies.