I cannot access a company's website only on T-Mobile

  • 5 November 2020
  • 15 replies
  • 277 views

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I cannot access https://apps.aamc.org/mrs on the T-mobile or Sprint networks. However, when I access the same site on the Verizon network, it works fine. Seems T-mobile is blocking apps.aamc.org either the domain or IP or T-mobile cannot route to the site correctly. Please help!


15 replies

Userlevel 5
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Try:

https://auth.aamc.org/account/#/login?goto=https:%2F%2Fapps.aamc.org%2Fmrs

Sorry that doesn’t work either..

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How can I contact the T-mobile network operations organization to see if they can help me further?

Userlevel 5
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Try Twitter (I understand that’s currently the best option); however, Facebook and of course calling are also available.

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What’s the best number to reach T-mobile network operations for this issue?

Userlevel 5
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611 on your Tmobile phone.

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I spoke someone in the network team at T-mobile (Josh V.). He sent me informatoin on how to disable Web Guard which  did not work because Web Guard is a feature users have to individually subscribe to. When my colleague tried the instructions provided by Josh, he could not locate Web Guard (probably because he did not sign up for it).So that did not solve the issue.

 

https://www.t-mobile.com/support/plans-features/web-guard-device-content-filter?cmpid=hw_send?utm_source=Homework&utm_medium=email#thirdheading

Userlevel 4
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Forget everything I just wrote (if you’re reading the e-mail copy) I have no problems accessing the site in the OPs post using Firefox on my OnePlus 7T with WiFi turned off. It’s a little slow to load but it was also slow on my PC. 

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So are you saying that it works using Firefox browser on a smartphone on T-Mobile?

Userlevel 4
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So are you saying that it works using Firefox browser on a smartphone on T-Mobile?


Exactamundo!!.

 

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I will try it out and see if firefox makes a difference. But don’t understand why a browser would casue a problem or be the source of the issue. Thanks.

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It did not work

Userlevel 4
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It did not work


Does it work when you’re on WiFi?

any solutions? still not working?

Userlevel 4
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I can’t help because I can’t reproduce the problem.

): yea only works on wifi. I have a separate T-mobile hotspot and it does not work on there as well. I do not know how to fix it on t mobile. oh wells.  thanks for your response!!!

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