I have a Galaxy S7 Edge. I am offline.

If I restart my phone all the bars will fill up, but when I swipe the phone to use it, all the bars disappear and there is an X in a blank area  where the bars were.  How can I get my phone back to normal?  I have tried everything I can think of.

2 replies

What happens when you do a manual network selection?

Userlevel 6
Badge +14

@theartiszan‌ has a great suggestion that can really help. Were you able to give that a shot and get your phone back online? Please let us know @shawkland.