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NO SERVICE

Just switched to T Mobile. We have ABSOLUTELY NO SERVICE in our neighborhood. Once we leave neighborhood it is fine, but unacceptable to have no service in our neighborhood/ house. When we signed up we were told we were in a covered area. Spent 30 minutes with a tech on the phone. After resetti...

sucky service

Anyone in MI experiencing awful service the past month or so? Randomly lose service all day even being in the same spot that I just had it. Phone calls are cutting out every other word even with perfect service. Getting REAL irritated!

Help me eith my apple watch

I rest my Apple Watch with my new iPhone but I accidentally didn’t choose the option to keep my line. So now I can’t make a call or send texts. Please help.

No Service

I had horrible service in the past week. In the last 3 days, it's been to the point that I have no service majority of the day. I can't call or receive calls. No texting and there's no internet. I noticed something was wrong when I kept getting voicemail notifications but no missed calls. Called cus...

System outage in Hoffman Estates, Illinois now

Unable to text and difficulty calling out.

Texting issues specific to one phone number

I’m having texting issues to one specific number. The sender said they’d already sent me a reply but i didn’t believe them at the time. lol. later on i got a bunch of texts all at once with the said replies. Now, I can’t send texts to that same number. It says “sending” and it never goes thru. ...

Area coverage

We have a very poor cellar and LTE coverage around Prosperity Farm Road and Donald Ross Road in Palm Beach Gardens, Florida 33410. We’ve always had bad service in this area and service drops off frequently. Are there any plains to improve this service area? ThanksGreg

T-Mobile E service in Utah won't work with my phone

Last week we were in Utah and I was happy to see that there were some towns with “T-Mobile E” service but found that my internet service would not work if there was an “E” after “T-Mobile”. Why wouldn’t “T-Mobile E” work with my phone. What gives?

No signal or 2 bars at most

I live on Hearn lane ( near the iHeart radio tower and Dunbar Hill school ) Hamden CT ( 06514 ). In recent months ( July up to now ), the signal is either a few bars ( 2 at most ) or nothing. Most of the time, the signal is alternating between searching for signal or 1 or 2 bars. I am 100% sure t...

Tampa 5G? where is it? when is it coming?

Southern Gulf Coast has 5G, why not a Metropolitan City like Tampa and it's surrounding suburbs? Cities like Valrico, Brandon, Riverview, Gibsonton

Does T-Mobile Connect have access to the 5g network?

I am considering moving to another carrier due to financial issues. I am wondering if T-Mobile connect or prepaid have access to the 5g spectrum since I have a 5g phone.

Network Login?

How do I get login info? No data without a login

Oneplus 6T no record of missed call but VM

Oneplus6T with latest updates.I have new voicemail notifications when I have no record of a missed call. No ringing, no record in the call logs on my phone app or in Tmobile dashboard of my call logs. Just a new VM and VM notification. Why would my phone be skipping receiving of occasional calls?My...

WiFi Calling not working with AT&T

Ever since I moved to Rocklin a year ago and getting AT&T internet/TV, I have had nothing but problems keeping my TMobile Samsung phone connected to the internet, BIGGER problem that I have no WiFi calling, even though it's turned on and "supposedly" connected (only get 2 bars in my home). Have...

moto g stylus compatibility

Is the moto g stylus compatible with T-Mobile’s network?

visiting from uk, tmobile data roaming turned off few days ago

i arrived in america last week and was able to connect to tmobile data roaming. since last night it has disconnected and i cannot re connect it. i was not able to get 3g/lte with any other carrier other than tmobile before. i have contacted my carrier in the uk and there is no issue with them. when...

iPhone SE, roaming does not work.

How do you get roaming to work? AT&T used to work, but now even that network just generates No Service. Rumor has it, T-Mobile and Sprint have merged. Is there any way to roam using Sprint?? Sprint shows up twice on the list of networks.

Terrible T-Mobile coverage on road trip.

We drove North out of Cartersville Ga n I75. Coverage was spotty all the way to the Tn state line. Good service while in or near Chattanooga, but rapidly became worse and worse as we traveled N on I24. Spotty service most of the rest of the trip except in Nashville. Stayed in Cave City Ky that night...

Tmobile tech directed me to do a network settings reset now I cannot connect to wifi with Revvl

Tmobile tech directed me to do a network settings reset now I cannot connect to wifi with Revvl. I live in the woods with sporadic cell reception and need wifi. Wasted 3 hours on hold or getting cut off. I plan to head over to Verizon for a phone that works.

pop ads

Getting disrupting pop up ads I need to know how to make them stop or I'm not renewing my plan.Help

Spotty coverage in major metropolitan area

Hey all…Getting extremely frustrated with TMobile and their customer service. For the past 6 months, possibly longer, I have had extremely poor network coverage. When on a call, I cut out constantly and often can’t hear the person on the other end. Usually, my call is dropped. It’s been even worse s...

5G stand alone update

Having both a oneplus 7t pro 5g and a oneplus 8 5g when might they receive the stand alone update? As of today neither have any updates since June.

cell service in woodward ia

With the resent storms in Iowa our cell service went form good in Woodward Iowa to we might get one bar if we move just right, don’t Breathe and pray really hard. Is there any update on when service will be restored?

Unable to receive SMS after updating SIM

I recently replaced my 15 year old SIM with a newer SIM (at the tmobile store) and since then I’ve been unable to receive any SMS. Sending SMS works fine, calling works fine, Data & LTE works fine. Any idea on how to resolve the issue of not receiving SMS will be greatly appreciated. I rely on S...

Signal

Hello I recently moved over to T Mobile from Boost Mobile and I noticed the first day I switched over my data was super slow I thought maybe it was because I had just moved over so I ignored it but its been about a week and a half and I only have one signal bar on my phone and the data is extremely...

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