Network & Coverage

1967 Discussions

Has anyone found a solution to international data now working on iPhone 6s? Mexico?

Whenever I go abroad, T-mobile phone and text service works but there's no data connection. The phone connects to the networks, there's 3G or LTE sign but no data. I am on iPhone 6S (previously 5), latest software and the same issue happened in September in Peru and Bolivia and now in Mexico.I have...

Service in Belize: Belize City and Placencia

Hi--has anyone travelled to Belize recently and used the Stateside International calling or Global feature with TMo? How is service in: 1) Placencia; 2) Belize City? What are the common carriers there? I believe it is 20 cents per minute to make or receive calls.Thank you!! Petercanam

"Real" cost for calls with Stateside International Talk

I hope someone can answer this query because I've been ALL OVER the T-Mobile site to figure out the answer and I just can't. I called Customer Support, but they weren't able to help me either, kept repeating over and over that unlimited calls are included with Stateside International Talk, but coul...

Regret switching from Verizon in SoCal. Slower speeds and worse connectivity no matter the location

I recently switched from Verizon to T-mobile after about 10 years with Verizon. At the same time I upgraded from the iPhone 5s to the new iPhone 7. Overall I am extremely disappointed with my decision. I have an iPhone 6 on Verizon as a work phone to use as a comparison and no matter the location...

T-Mobile ip Address Range for Mobile Service?

Does T-Mobile have an ip address range for their mobile service? I want to set T-Mobile's ip range as a trusted address on my mail server so no matter where I am in the country, my phone can access email without my server blocking the ip address. I am looking for XXX.XXX.XXX.XXX/YY. Thanks

Article Epic network speeds

So I randomly walk about in Van Nuys in Los Angeles last night and I do a speed test and I ended up with this. I'm using an iPhone 6S plus 64gb. I was so stunned I had to take a screen shot. Glad to be on a cutting edge network

Ip adressd port #

How can I know what's is my IP address& port #

Mexico roaming problems . Not getting 4G lte.

I have been here in Mexico city for 2 days . Once i got off the plane received a text on my galaxy s7 edge saying to enjoy 4G lte just like at home. But nothing im only getting 3G icon roaming on TELCEL . So is my mom on her LG G5. she also got the same text saying to enjoy 4G lte . we restarted bot...

No service in Tokyo, Japan for a week!!!

I'm traveling in Tokyo since Nov.20th. I tworked fine at first and then all the sudden , the phone displyed "No Service" .It's been more than a week for being unavailable to use my phone. What's happening??? If this situation continues, I want my money back.

Using a T-Mobile Personal CellSpot Router under IPv6

I received a new T-Mobile (ASUS) Personal CellSpot Router and I am unable to get IPv6 to work with this. The Tunnel 6to4 selection works somewhat, the PC and phone will receive IPv6 addresses,but how tunneling works, is explained here: 6to4 - Wikipedia It's not "real" IPv6. My Comcast gateway (Arris...

Issue with Roaming in the UK - Bad!

Hi I use to be able to roam onto T-Mobile (EE) or Vodaphone when visiting the UK. This gave the best roaming experience as T-Mobile UK/EE offered LTE. But for a week now, I can only roam onto O2-UK (Telefonica) or 3UK (Hutchinson) which are very slow 3G (O2 has 4G, but the roaming agreement does not...

"No Service"- Japan

I have an iPhone 5s that I brought over from the US. It seems that I've passed the roaming limit for my T-mobile plan after 3 months, and planning to stay for another three. I'm not exactly sure how this works, but how does one get a "SIM" card (for SoftBank for example) and use it, and will it be...

Unable to do International Roaming in Singapore (SGP-M1)

I travel regularly to Asia for work, and for some reason my T-Mobile prepaid international roaming works in some Asian countries and not others. It can't roam in Singapore, and doesn't register with any of the local carriers. A couple of months ago, I was previously able to do so. Was wondering if a...

Article A work around for those traveling to the few countries where TM doesn't have "free" roaming.

In the past few years we have made use of TM's international roaming and about 13 countries. Last month, we were in Myanmar (fka Burma) for a couple weeks. That is one of the few countries not on TM's list. Up until 2 1/2 years ago, when the military was in control, very few people had cell phone...

Service Access Denied on short text numbers

I never receive text messages from companies when I try to re-set a password. I am also never able to sent text to a short number (200-00) I receive the message service access denied. I am on the unlimited plan and this just started recently. I have had my account since August.

Message blocking on Alcatel Evolve 2

How to take the block off so I can send and recieve text messages?

T-Mobile California Coverage is too congested

Has anyone else experienced a huge surge of ineternet wide issue's!? It's gotten really bad that I had to call several Good in a week and T-Force Facebook messenger. I hope the internet coverage gets better soon its really messing me up as I drive to place to place and have to stop multiple times to...

Article QAM 256

Ok just got the GS7e update yesterday which tmo_marissa confirmed had the QAM 256 update in it and with 4x4 MIMO last month I was eager to try it out. I still haven't made it to my "reference spot" that I use to compare since it is pretty static but just for giggles I ran it sitting at a stop sign...

Article Looking for ways to get calls through in Southeast Orangeburg, SC area

Looking for ways to get calls through in Southeast Orangeburg, SC area. In past month or two, service has deteriorated so that calls are lost, dropped frequently. Wondering if hangouts or Skype would work instead of direct calls via FaceTime on iPhone 6s's. Signal booster does not seem to work ver...

Unlocked phones

I am having some issues with unlocked phones. I have several of devices and none of the work properly on T-Mobile. When I call support they basically blow me off because I am not using a T-Mobile branded handset. They also assume that when you say "unlocked" phone that you have taken another car...

Wi-Fi calling on Moto Z

The Motorola site says their unlocked GSM Moto Z and Moto Z Play has been tested and carrier-certified to work on this network. for T-Mobile. User reviews, however, indicate that Wi-Fi Calling does not work for these phones, which for me is a deal breaker. Will T-Mobile ever likely "fix" this, or is...

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Article Epic network speeds

Article A work around for those traveling to the few countries where TM doesn't have "free" roaming.

Article QAM 256

Article Looking for ways to get calls through in Southeast Orangeburg, SC area

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