For the last few days T-Mobile cell is unreliable to the point no calls can be made, SMS sent, or internet accessed. The signal would come and go every few minutes. This is not a phone issue because if I drive to another location it works fine.
Also, there is no way to report service outage on the t-mobile website - they tell me to call a number, seriously! I have no signal and I must call them to report I have no signal?
Did you ever get any help? The signal at my home became garbage a few weeks ago due to them “modernizing” the tower. Their only suggestion is to buy a new phone, even though mine is listed as fully compatible on their website. I’m not willing to do that, so for now, I either have to use “wifi calling” or drive somewhere else to get on another tower.
since youre able to post online you can always contact them through either Facebook or Twitter..you end up with a higher tier support this way anyways.
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