I've had no less than 9 internet drops daily beginning on day 16 after the trial period ended.
I work in IT, so for me to lose internet is critical!
I've spoken with many very nice customer reps from t- mobile, but their best resolution was to give me a new modem.
The new modem does now receive 4 bars, but the new modern continues to drop multiple times daily!
Is there perhaps a software update that could address this issue?
