Hello. We recently started getting home internet on the TMobile “gateway”. We live in the country, and LTE is not viable inside our house (metal building). Prior to using TMobile internet, our phones worked inside, with our other internet provider, but their speed was incredibly slow. Our internet speed is better with TMobile, but our phones (iPhone XR and 11) do not place nor receive phone calls while on WiFi. I’ve spent probably 10 hours on customer support to try to fix this. Has anyone else fixed this on their own? It simply doesn’t make sense to me that the WiFi calling feature doesn’t work on our phones. Could our “gateway” be faulty? Should I request a new one to test? Do you think that if we both purchased iPhone 12s (5G capable), might this fix our problem? Thanks!
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