Question

Need help bad

  • 17 October 2020
  • 3 replies
  • 58 views

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Ok. So... This will take a minute to explain my issue. I can send and receive both calls and text. However, can only access the internet by WiFi. I am a Metro PCS user. My old phone (Stylo 6) got broke. So I needed up with an unlocked Huawei P30 Pro. Like I said calls and text are fine. (Although cant receive or send pics through text) have called support, they apparently did some kind of reset PR something. And still the same. I know it's not the coverage. And according to my phone I have 4 bars and a big 4G to left of the bars and a smaller 4G to the upper left of the bars. Cannot figure out what the problem is? Can someone please help?


3 replies

Userlevel 7
Badge +13

Awesome! Whenever you buy an unlocked phone you always need to check the apn settings.

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Dude. You are the MAN. Gramps28. Exactly what it was. Thank you thank you thank you.

Userlevel 7
Badge +13

Have you changed the apn settings?

https://www.metrobyt-mobile.com/content/metro/en/mobile/metro/support/support.device-support.general-troubleshooting.html

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