I am facing an issue, randomly incoming calls are routed to my voicemail directly.
I don't get any notification or log for the missed calls, unless callers leave a voicemail for me.
I contacted TMob customer support many times but the issue is not getting fixed.
Best answer by tmo_amanda
It appears that the OP's ( @magenta5281709) original issue was resolved by a signal booster being sent out by our Tech Care team. With that being said, we're going to mark the issue as resolved. If others are still having issues with this, please make sure you've talked with Tech Support to file a service request ticket first as this is network-related and we're unable to continue troubleshooting this route. If a ticket has already been filed with no resolution after a week, please create a new thread with your specific scenario and your ticket number so we can help out. 😊