I don’t know why my post was closed for comment. Here’s my original post:
I am a Sprint customer and live in a rural area. My signal is very bad so Sprint gave me a Magic Box to use to enhance the signals. It worked for a while and lately, it stopped working properly. All my 5 lines were on roaming at times and my data reception was very bad. Sprint tower is only 3 miles from me. Sprint sent me the T-mobile sim cards and asked me to swap them. I did on one of my line and my phone couldn’t connect to the network. Sprint Tech said among the 3 Sprint towers near me, only one of them were switched to T-Mobile and it is 7 miles away, that’s why my device couldn’t connect to that tower because it’s too far away.
As of now, I can hardly get any data reception even if I connect my Magic Box. You would think T-Mobile would switch ALL OF MY THREE TOWERS so my devices can connect to them with T-Mobile sim cards.
T-Mobile has completely screwed up the Sprint towers in my area and I am paying over $300 per month for 5 lines. When I called Sprint, no one knows what to do and just told me they’ll file a report about the tower problems, but nothing was resolved.
It seems like T-Mobile is treating Sprint customers as chop livers, and don’t care about them since they are NOT REAL T-Mobile customers.
I have been with Sprint over 10 years, with treatment like this, I am seriously thinking switching to a different carrier, period !
ONE VERY ANGRY SPRINT CUSTOMER
My reply to fireguy_6364:
I did hook my Magic Box back up and is working fine now. If I don’t use the Magic Box, I’ll only get 3G, once a while 4G will pop up. No 5G, period. I was told that the Magic Box will be discontinued very soon as it won’t work for T-Mobile. Hopefully it’ll be after all my towers were switched to T-Mobile. And hopefully T-Mobile will have a signal booster lie Magic Box for people live in rural areas like me.