Suddenly LTE won't work and I'm only getting edge.

  • 18 January 2018
  • 8 replies

My zip code is 33606, Tampa. I was walking to my workplace and all of a sudden, my network turned into E from LTE.


I restarted my phone several times and it's still getting Edge.


What is going on? Please help me out.

8 replies

Userlevel 6

Which phone do you have?  Maybe some obstruction or construction. Try resetting the network settings.

Userlevel 5

Hey there! Are you still getting the E on your phone or has it switched back to LTE?

Userlevel 6
Badge +12

If it resolved itself please let us know on the forums. It could have just been a quick upgrade or something if it lasted for a brief time.

Userlevel 6
Badge +14

Has this been resolved for you? We wanna make sure you're getting the best connection possible so please let us know how everything's going.

Userlevel 6
Badge +14

Hello again!

Just checking in to see if you still need help. Please give us a reply and let us know how things are going.

I’m having the same issue pos phone and network. I have been with T-Mobile for over 15 years and have the latest phone out now. Still edge and absolutely crappy signal in my house zip code 96789

Having the same issue.

Mine been doing it it gets annoying