Suddenly LTE won't work and I'm only getting edge.

  • 18 January 2018
  • 6 replies
  • 4420 views

My zip code is 33606, Tampa. I was walking to my workplace and all of a sudden, my network turned into E from LTE.

 

I restarted my phone several times and it's still getting Edge.

 

What is going on? Please help me out.


6 replies

Userlevel 6

Which phone do you have?  Maybe some obstruction or construction. Try resetting the network settings.

Userlevel 5

Hey there! Are you still getting the E on your phone or has it switched back to LTE?

Userlevel 6
Badge +12

If it resolved itself please let us know on the forums. It could have just been a quick upgrade or something if it lasted for a brief time.

Userlevel 6
Badge +14

Has this been resolved for you? We wanna make sure you're getting the best connection possible so please let us know how everything's going.

Userlevel 6
Badge +14

Hello again!

Just checking in to see if you still need help. Please give us a reply and let us know how things are going.

I’m having the same issue pos phone and network. I have been with T-Mobile for over 15 years and have the latest phone out now. Still edge and absolutely crappy signal in my house zip code 96789

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