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Super slow internet speeds in NY/NJ area


Hello,

My husband and I have been experiencing extremely slow internet speeds for a few days now. Is anyone else having this problem? Our download speeds range from 1 to 3 Mbps and uploads are under 1mbps. I reported it to T mobile technical team. I hope they can resolve it. We have an unlimited plan. We only used 4.6 GB of it so far.

Thank you.

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Best answer by tmo_lauren 7 May 2018, 23:52

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2 replies

Userlevel 4

You already took the right steps reaching out to tech!

Have you heard back from the ticket or technical team?

-Lauren

Userlevel 6
Badge +14

I agree.

Reaching out to our Tech Care team was a good move. Can you let us know how things are going? Thank you!

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