I'm a long time TMO@Home user and have just come across the new TMOLineLink service and want to know if anyone has any feedback on the newer service? I'm pretty happy with TMO@Home, but would really love to get rid of the old TMO@Home router...plus if the router goes, there apparently aren't replacements and have more clear calls. My present system seems to be quite unstable now that I have a Comcast router and I drop calls, they bug out during calls, and all kinds of other annoyances. I use it as a business line, so it's important it is more reliable than it has been in the past 3-6 mos.
That said, in my brief investigation, it looks like TMOLineLink does not have call waiting or caller id, is that correct? Also, from the only other discussion in this area, there seems to be other issues like call forwarding codes (??) and caller id names? I've been with TMO for 14 years and tried to call in to get some info, but got transferred 3 times and it doesn't seem like reps know much about this product. Is there a special number to call?
Any feedback would be appreciated. I'd hate to move away from something I know works, even if sometimes unreliable, to something that I don't know and it be worse.