I have been unable to receive calls/texts for about two weeks now. I'm able to call out and text out with no issue, but incoming calls go straight to voicemail and incoming texts are just not received. I've attempted multiple phone reboots and also ensured no unexpected apps were using any SMS or Phone permissions.
When I log into my account it's listed as Active but also has a red exclamation point next to it. I'm unsure if that's related.
I've missed several important calls due to this, so any and all help to address the issue would be appreciated.