Updated Phone and Now Less Reception and Slower Speeds

  • 12 January 2022
  • 0 replies


Anyone know how it is that I bought a new phone last week, got an update this morning and now my service has slowed and I’m getting no connection errors when trying to use browser, social media etc, also when I try to call customer service I have no reception in an area where I did just yesterday?

I’m on Magenta Max where they said there would be preference (but they probably say that to everyone), and new to T-mobile and it was all good and fine until this morning, now I’m not liking it today.

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