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Usage Details

  • 27 January 2023
  • 5 replies
  • 199 views

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How do you check your current usage details? I cannot find it anywhere! Not the text, talk, nor data usage!

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Best answer by HeavenM 2 March 2023, 00:17

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It’ll show usage details and then bring you to benefits, completely away from where I’m trying to get at. Like why is it not showing my usage details

Userlevel 7
Badge +14

What type of plan do you have? Prepaid plans don't have detailed billing.

I have magenta max plan

Userlevel 7
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Usage details are not in real time.  Usage can take up to a few days to show on your account depending on the type of usage you are referring to.  Texted numbers will be listed in your bill details for each billing period.  T-Mobile does not store the contents of texts to view.

Userlevel 7
Badge +13

Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | T-Mobile Community), but I am so excited that I wanted to say here too: The usage details are now back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! 

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