I have bought several Alcatel 9961 T-Mobile Signal Booster off eBay and tried to register them here Signal Booster Registration to no avail. NO ONE can give me a legit answer why. T-Mobile provided us with a Signal registration page here Signal booster registration and tells us if you purchased your own booster or have moved from the original, use the Signal Booster Registration Tool. So why can't we?!!?
I will not stop until I get an answer. Anyonoe?
Best answer by tmo_chris
So I did a bit more digging on this and found out that 4G LTE CellSpot mini-towers will not work if purchased from third party companies or websites. T-Mobile 4G LTE CellSpot mini-towers are pre-provisioned by us at the time of order. Devices from other sources do not have this provisioning and cannot be manually provisioned by T-Mobile and therefore will not function. I sincerely apologize for any inconvenience this causes you 😥 I would recommend reaching out to the seller of these devices and seeing if you can get a refund. If your account is eligible, we can send you out one of these devices to use that is properly provisioned. There is no charge for the device except for a one-time fully refundable $25 deposit. You would only be charged for the device if you failed to return is should you choose to cancel service.