It was for just few hours yesterday, but a snowstorm caused our power to go out, and immediately, when it did, so did our T-Mobile cell coverage. This has always happened in the past as well. When the power came back on, 4G lte service was immediately restored. It concerns me, because in a national emergency or a prolonged outage, we would have no way to communicate with family or the outside world.
Friends in the area have told me their coverage does not go away when the power goes off - they maintain coverage. Please help me understand what is going on and why that is happening. It could be a life-threatening problem at some point.
Best answer by syaoran
You might want to call in and report that issue to T-Mobile support and make sure you provide the specific area so thet can check the towers. Cell service going out during a power outage is not normal!