Had to try 2 different units before an expert told me that my location at home only gets band 12 or 700 mhz 4g LTE. These boosters only work for bands 2 and 4. None of that information is made available in troubleshooting or the product page. Simply specifies at least 1 bar of 4g LTE and I get at least that so its a little bit misleading IMO. When will a band 12 booster be available? Cel fi makes them, the duo+ does all 3 bands, according to their website. Thanks for any insight.
Best answer by tmo_chris
It is possible that they attempted to file a request for your area. Depending on your specific area, there may not be an immediate impact if the service you are getting is the expected level of coverage we have there but it will get it in front of our network team. We don't access customer accounts here on a user forum but if you want to be sure that a request was filed for your area, you can reach out to our tech support again or hit up our social media team T-Force using the Facebook or Twitter icons in my signature.