Question

zelle texts

  • 18 June 2022
  • 4 replies
  • 726 views
C
Badge

I have been trying to log into Zelle to make a transaction and as a secondary security I receive a code to log in for 2 factor authentication. 

I have not received any codes. 
 

  1. I have ensured all short codes are unblocked
  2. I called Zelle to make sure they were sending. 
  3. I rebooted my phone and also tried the airplane mode trick. 
  4. I’ve deleted and reinstalled the app. 
     

I called customer support at TMO and they said they see the messages in a buffer and don’t know why they’re not being received and said it must be Zelle. Zelle says the messages are going out and it must be T-Mobile. Anyone have pointers?

 

4 replies

T
Userlevel 6
Badge +9

I have been trying to log into Zelle to make a transaction and as a secondary security I receive a code to log in for 2 factor authentication. 

I have not received any codes. 

 

 

You can contact TMO and have them add short code texts to your line.

C
Badge

Short codes were added per tech support at TMO and they still don’t know why. 

J

Hello Cubanken,

 Test Zelle by sending Help to Zelle Short code 58189 or 

729935 Zelle Wells Fargo

80814 Zelle Bank Of America

26489 Zelle PNC Bank

If you get a response with Help info then T-Mobile is passing the traffic both ways.

Thank you, Gary

 

K

Good day, Cubanken Send Help to Zelle Short Code 58189 or 729935 to test Zelle. Wells Fargo Zelle 80814 Bank of America Zelle 26489 Bank PNC Zelle If you receive a reply with help information, T-Mobile is passing traffic in both directions. You may also contact him or visit this site. I'm grateful. Gary

Reply


New badge winners

Show all badges
Terms & Conditions