Question

5g internet and Ooma telephone

  • 25 March 2022
  • 1 reply
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Anyone having any trouble with the Ooma telo going offline and back online constantly throughout the day? Mine will show the blue ready/online symbol on the device but if i check the dashboard status for the telo device it will sometimes come back “offline” quite a few times a day. When it is in this mode you can’t call out or receive calls. You get a dialtone but calls don’t go out, get a fast busy after a little delay. Ooma is telling me after multiple calls and troubleshooting that it is the internet and amount of “jitter”. I’ve done speed tests and sometimes jitter is very low and the next time high. Ooma says it should be <5. Mine sometimes in the 20’s and 30’s, and at times it’s under 5.

Thanks!


1 reply

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I just got a 5g t-moble router and hooked up my old omma phone first gen telo i can call out just fine. But if I call in you can here the them but they cant here you!!

tried re boot  i get a dail tone still an issue

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