or they just currently dont have any stock of them due to part limitations

you can try contacting TMO through either Facebook or Twitter and see if they can do any deeper digging to see what the status is and if its back ordered how much longer estimated or not.

sooo, its been 2 weeks, 14h on the phone, still no resolution.  They requested I send the unit back for repair, it will be 4-6 weeks. they say there is nothing more they can do for me so I went to verizon and got a hotspot in an hour.  f%ck you Tmobile, you are dead to me!!!! i’ll happily spend my 300/month somewhere who actually gives me service.