Question

firmware issue with m2000

  • 10 July 2022
  • 3 replies
  • 256 views

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I have had my m2000 for a long time and have had no issues with it till now.

recently there was an over the air firmware update and i did not think much about it just clicked the button to do the upgrade. when it finished and rebooted I have lost all functionality and I have a screen showing “Final Assembly Test UI 1.0” further there are tests for charger control, lcd Test, TP Test , ResetB, and Accuracy.

Clearly something has gone wrong and i don't know how to fix this or how to get it fixed.

Any help would be super helpful, this sux that tmobile’s firmware update basically bricked my fully functioning device.


3 replies

I just got the same issue. How did you get it resolved? Matt

I also just got the same problem.  Would love to know how to resolve.

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Howdy folks,

I went to the T-mo repair center in my area and the gist of there response was huh never seen that before and it looks like your out of warranty so your sol. T-mo took no responsibility for bricking my device. I purchased another unit and this time I purchased a insurance policy on it.  So next time there is a firmware update from T-mo I am protected at least i hope so.

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