Other Devices

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  • 429 Discussions
  • 1,548 Replies

429 Discussions

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SammysFirst activity
asked in Other Devices

Internet gateway

Has anybody been successful connecting their 5G gateway to the mobile hotspot like on their phone

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1 year ago
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GaryLeeFirst activity
asked in Other Devices

fall alert

Does the Times Senior Connect watch have a Fall Alert?

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Pillar
1 year ago
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sam34019First activity
asked in Other Devices

Connecting Inseego to Netgear ex3700 wifi extender

Not sure if anyone here can help or not, but any help is appreciated. I have been trying to connect the Inseego hotspot to a wifi extender. The reason for this is so that I can operate an Arlo VMB4000 base unit from the wifi extender while traveling in our RV and have a fully operational security system. I can get the wifi extender to connect to a hotspot on the phone, but cannot connect using the Inseego.The procees to connect using the phone is relatively simple   1. find and connect the netgear ext network.    2. click on manage router andit begins the smart wizard from netgear      3. select use as a wifi extender and not an access point and select the correct network to extend       4.insert correct password and the wizard creates the extended networks, using the phone is simple from herem just click continue and it connects and the arlo has a connection to the internet that works. Using the Inseego we get the dreaded unable to connect screen.Any ideas?Thanks. 

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1 year ago
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relentlessFirst activity
asked in Other Devices

does internet in a box include router

Trying to hook up internet in a box. It holds a modem.Does it also contain a router? If not do I hook up my old router simultaneously?I’m connected; signed in; cannot find tv device is reason I ask.

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1 year ago
outthere
outthereFirst activity
asked in Other Devices

more devices than I own

Why is there more devices on my Wi-Fi than what I own or have in my house? I have about 9 or 10 devices, but am showing 15 devices connected to my Wi-Fi.

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Pillar
1 year ago
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ManasayFirst activity
asked in Other Devices

Samsung galaxy watch 4

Hi all!I just get the galaxy watch 4,i’m paying only for the digits plan of $10/month but the watch itself is free.My question is,can i give the watch to someone overseas and will it work,i mean like receiving text,calls and everything and i am paying the $10 per month here?If yes,how i am going to set it up.thanks all!

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Community Manager
1 year ago
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Mary0058Rookie
asked in Other Devices

hot spots

I went with cheapest hotspot Tmobile, and I can't get it to let me download, open pages etc. If I went with  more expensive hotspot would I be about to use online videos, download to my business etc

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1 year ago
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rangerrick337First activity
asked in Other Devices

Home Internet - force firmware update?

We received the new 5G modem for Home Internet and are on the older firmware version 1.2003.03.0143.  Is there anyway to trigger the update? I've heard the new update can greatly speed up the modem but don't know if that's true.

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1 year ago
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kwillis11First activity
asked in Other Devices

Tuesday specials with T-Mobile Home

Hi: Why can't I have the ability to take advantage of the Tuesday deals?  It asks for my telephone number and then sends a code to that number.  The router is that number.  How can that be remedied? John

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1 year ago
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mgarciaFirst activity
asked in Other Devices

Is there a way I can see my timeline on my phone, like you ca see in google timelines?

Is there a way I can see my timeline on my phone, like you ca see in google timelines?

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1 year ago
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hyunjung kimFirst activity
asked in Other Devices

Is cell phone available?

Is cell phone available?mom wants to use this phoneIs this model available with this number?  

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Pillar
1 year ago
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patti102First activity
posted in Other Devices

trouble on a galaxy a 32 -5g 64 gb

on a galaxy a 32 5g 64 gb  it gets hot & dont chage the while way  

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Pillar
1 year ago
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lisah1313First activity
asked in Other Devices

LG G6 touchscreen not responding

It started on a Wednesday afternoon - touchscreen would not work and then would start working again - kept going back and forth.  Then on Thursday - same thing all day.  Then on Friday worked once first thing in morning and then never worked again.  I was able to perform a restart one time Wednesday evening when the touchscreen was still working - did not resolve issue.  Now since that Friday, I have not been able to use my phone at all - no access to get into phone for messages, phone calls, email, etc.

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Pillar
1 year ago
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april22cFirst activity
asked in Other Devices

Problems logging in to my.mifi with my M2000 inseego modem.

I had A sprint franklin R850 and decided to get the M2000 inseego with T-mobile. I got it activated no problem. But when I go log in to web page http://my.mifi.com it comes up with internal error. Cannot get to log in page. I have been on Chat with T-mobile and on the phone for 3 days and they cannot fix the problem. I keep getting to someone different everytime. I just want to talk to someone that can fix this. I have search internet for a fix but cannot find a fix. I’m about ready to send this back. Please if anyone can help me . Please do so!

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1 year ago
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Racer XFirst activity
asked in Other Devices

46 LTE cellspot won't connect

My old cellspot died and after playing around with customer service finally got them to send me a new one.   The new one refuses to connect and I assume it was not activated….keep rebooting etc and no luck.  Support chat isn’t showing up for me even though I used it the other day. HELP!

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1 year ago
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mr_l84Speaker
asked in Other Devices

How do I turn off Amber Alerts on ZTE Cymbal Z320?

This is starting to drive me nuts. Not only will an Amber Alert go off at 2:00AM like it did this morning, but sometimes the phone will glitch and the Amber Alert sound will sound off every 10 minutes with no way of turning it off without doing a complete factory reset of the phone.Sometimes I just want to kill my phone with a hammer because of this.

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1 year ago
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Netcomm5First activity
asked in Other Devices

Can I use the Netgear Orbi NBK 750 Cellular router with T-Mobile?

When I try to add my own router to T-Mobile’s network it keep telling me to enter the APN value, so I enter fbb.home for the APN value and hit save w/o entering user name or password, but it still won’t connect, according to Netgear techs they are telling me it should and tha I maybe putting in the wrong APN information!I have the trash can T-Mobile router Nokia 5G21 and I want to use the Netgear Obri NBR750 5G router, can anyone help me please!!!

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1 year ago
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EchozHowlFirst activity
asked in Other Devices

Laptop won't pick up Tmobile wifi but picks up other networks.

All of my other devices connect just fine to the wifi but my laptop won't or can't pick up the signal from the router. I took my laptop to the repair shop and it connected fine to their wifi. I was told if it still didn't connect at home there may be a problem with the router. Anyone have any suggestions.  Laptop is a Toshiba if that helps

3
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1 year ago
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Alejandro215Rookie
asked in Other Devices

is anyone having network issues with galaxy z fold 3??

after i updated my phone to android 12 my service got so dam bad i wish i dint do it my z fold 3 is slow and the service is patchy and im tired of talking to a rep it seems all i get is a reset your phone and that could help this a 1800 phone i might get rid of it and get the galaxy S22 ultra if this phone does not get any better

128
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1 year ago
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Stephaniecooperman84First activity
asked in Other Devices

reset testdrive web ui manager password

I have the test drive hotspot and I've forgotten the password to log into the webui manager page. How do I reset it? It doesn't tell you how in the start guide that came in the box with the hotspot device.

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1 year ago
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FyremanFirst activity
asked in Other Devices

Redirect to T-Mobile website

On my home desktop computer, I get redirected to T-Mobile’s website. It will “hijack” the page I’m viewing and go to T-Mobile.

0
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1 year ago
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DiabeticCrazyGuyFirst activity
asked in Other Devices

Old school prepaid customer trying to upgrade phone to 4G

Hi,   Sorry to try here but the online support chat wouldn’t even talk to me and said I had to call the prepaid phone number instead. Just trying to find out how you go from the old 3G to a new 4G phone. I picked up the cheapest option online but the sim card slot is like a third the size of the sim card in my current phone.Any idea what I’m supposed to do?Thanks for any help.

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Pillar
1 year ago
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DamotFirst activity
asked in Other Devices

Best prepaid SIM card for MiFi USA and Canada

During our roadtrip through the US and Canada this summer, we would like to use a Huawei Mobile WiFi router. Which prepaid T-Mobile SIM card (plan) can you recommend ? We are a family from Belgium so we don’t have an existing account at T-Mobile and would like to pay the card in advance so we can use it on arrival.Thanks in advance !

0
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1 year ago
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andrew2342346First activity
asked in Other Devices

IPv6 Prefix Delegation

I have a data only sim installed in a third party travel router/hotspot type deployment.  I can get an IPv6 address via a route advertisement, but I can’t request a prefix for use on the attached network.  Is this expected behavior? I was very surprised given the wide adoption of IPv6 elsewhere in T-Mobile’s infrastructure. It’s disappointing to have to contemplate tunneling to enable IPv6 clients that are attached to a functional IPv6 network.

0
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1 year ago
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arpipeRookie
asked in Other Devices

New Inseego Mifi Issue

I just got my Inseego Mifi device today.  I did the set up.  Put the sim card in and fired up the device.  It worked for 5 minutes before I got an alert that said Invalid Sim.  I rebooted the device to get a “no service” alert.  I had another sim card so I put that one in and activated it and dealt with the same thing.  So I called tech support.  I went through a process of rebooting.  Then was told to pull out the sim, put it back in then hit reset.  This seemed to work but only for 15 minutes.  So this time I went through the process of pulling the sim card out putting it back in then turn on the device.  This time it worked for an hour before I got the invalid sim alert again.  I rebooted to get the no service alert.  Did the who thing over again to have it work for 5 minutes before the invalid sim alert.  Reboot.  No service.  This is not a cheap device so I’m getting really frustrated.  What is up with this thing? 

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1 year ago
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