From the DIGITS app on my Windows 10 Pro laptop, I called 611 (on an unrelated topic) and opted for a callback. When the callback came, the DIGITS app allowed me to answer. But when the robot wanted me to press 1 to indicate I was ready to receive the call, all attempts to enter a “1” from the on-screen phone pad failed. I could hear the tone whenever I pressed the “1” key, but the robot kept saying “I didn’t quite get that...”, as though I had not pressed a key. I tried pressing “1” multiple times and switching to the dial-out keypad. I also tried pressing “1” on my phone (in the phone’s DIGITS app, that is). Nothing worked. Is there some incantation I’m missing to get the keypad to work in this configuration? FWIW, the DIGITS app and the O/S are up-to-date.
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