Question

Power Cycling Franklin T9 Hotspot

  • 9 January 2022
  • 2 replies
  • 324 views

Badge

I use a Franklin T9 hotspot to remotely control the thermostat in my cabin.  Occasionally the power goes out for an extended period of time, and the hotspot battery dies.  I then need to manually turn it back on again.  Is there a way to set it up such that it restarts automatically when the power comes back on?  Thx.


2 replies

We use a Franklin T9 hotspot as well for an extended use situation in a vending machine. We encountered after a certain period (~2-3 weeks) where the screen on the hotspot gave us the message “For extended use please remove the battery.” This makes sense because in some other devices we’ve experienced, when it’s charging and powered on constantly with the battery installed, over time this may put the battery at risk of swelling and rupturing. (Note: we have NOT had this experience with our Franklin T9, but it has happened to us with an AT&T hotspot and an iPhone 6s before.) Seems like a nice safety feature they added to have this.

HOWEVER, we did remove the battery and the unit was working great for a period with no battery, just plugged in via the usb charger. I can’t say specifically how long this period was but it was less than 2 weeks before the unit stopped broadcasting a signal and we received a message on the hotspot unit stating “Charged too long please disconnect the charger.” Alas, I don’t know if there’s a way to use these in an “extended use” scenario, but perhaps someone at T-mobile can help?

 

I also thought of the idea to have the outlet that the unit is plugged into essentially power cycle itself daily, so that the device would restart itself daily and not run into this problem. However, the device does not auto-startup upon losing power, the button has to be manually pushed in order to fire up and begin broadcasting a signal. Maybe there is a setting to change this auto-start, but I’ve yet to find it.

 

Sorry I couldn’t solve your problem but figured I’d share my struggles and hopefully we’ll resolve some day. Cheers.

 

 

I have the exact same issue as Chuck D. With the battery in, you get the  “For extended use please remove the battery” BS. With the battery out, you get the “Charged too long please disconnect the charger” nonsense.

Apparently no one knows how to remedy this problem, as this thread appears to be 3 months old. It’s totally unacceptable (and don’t even think about questioning why I think it is unacceptable).

So, given that the T9 is faulty (and it is, clearly, faulty), can anyone tell me if the T10 works properly? I am not sure I really want to stay with this lame-ass company, but you know… There is Devil you know vs. the one you don’t.

Reply