Solved

SMS duplication when Gear goes into Standalone mode

  • 14 February 2018
  • 3 replies
  • 19 views

How is this still a thing?  I see thread after thread on this issue since the Gear S3 and the release of DIGITS with no solution in sight.  I've yet to find a way to prevent all of these read messages, some deleted even, from surging back to my watch, every single time it switches to Standalone mode.  Has anyone found an actual solution?

Gear - WIFI Off, Bluetooth On

Phone - Bluetooth On

Gear App - Everything on including Remote Connection

icon

Best answer by tidbits 14 February 2018, 20:56

View original

3 replies

Userlevel 5
Badge +12

Samsung has to fix it...

Here's why it happens

When you are connected through bluetooth it sends the information to the watch and not through any other means.  When the watch unpairs the watch is unaware it has those messages and so when it comes in via network it treats them as new and even overwrites the same messages it already has.  T-Mobile has no control of the code to change how that works.  They need to have Samsung change how it works or modify it.  As long as Samsung doesn't do it then it will never be "fixed".

That makes sense.  Ugh.  Samsung will never develop a workaround to support someone else's product, most likely.

So, if I set it to stay in permanent Standalone or disable Bluetooth, I won't have that issue.

Userlevel 5
Badge +12

Tell me about it.  I have sent enhancement requests since Digits Beta.  All Samsung needs to do is put a flag for notifications, but they seem busy for it.  Honestly they'll bring out wearables, but honestly support for them are terrible.

Reply