T mobile csr ate up my samsung A11 storage on new phone

  • 7 April 2021
  • 1 reply


I recently purchased the Samsung A11 and the CSR transferred all the nonsense from my old phone onto the new which now my memory is full. My old phone’s storage was full so why would I want to transfer info to a phone with the same amount of space 32? He didn’t ask me before transferring anything, he just did it. 

I’m not happy with the phone regardless, can I return it wiped clean and swap it out with another phone? Only had it 5 day’s 

1 reply

Userlevel 7
Badge +13

You can, but you will have to pay a restocking fee.  That fee varies on the retail price of the device, but expect to pay at least a $50 restocking fee.