T-Mobile Inseego 5G MiFi M2000 shutting down

  • 15 February 2022
  • 6 replies


My 5G M2000 hotspot was working fine for a few months.

But now, I typically find it shut down; completely turned off.  I can turn it on, but it turns itself off in a few minutes for no obvious reason.

The behavior is the same if a battery is inserted (which is charged to 100%), or if it’s just using USB power.

Has anyone else seen this?




6 replies


I’m suspicious that the M2000 design is temperature sensitive; if it gets too hot it shuts down abruptly.

With the back off and the device sitting to get air flow, it’s now stayed on for hours.  If the back was on and it was against a wall, it shuts off within minutes.


I have had this hotspot a few weeks and I'm just now having this issue. I've even done a hard reset. It's still doing it. Any suggestions on how to fix? 


I can keep my unit up for a “long time” (a few days) by keeping a USB fan behind it continually blowing air onto the M2000.  Not indefinitely.




Dave, thanks. I will give it a try. 

Bought my Inseego M2000 April 2021. started to have similar problems with Inseego M2000 end of April 2022. Battery not charging. Got a new battery. Battery still would not charge. Got a new charging cable. Battery charged but Inseego would shut down.  I wonder if problems related to Inseego April 2022 update?

I am facing the same issues with the Inseego 5G mifi. I am curious if others on this thread were able to resolve the issues by simply having an airflow behind the device.