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Timex Family Connect Won’t Connect

  • 6 February 2021
  • 2 replies
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My daughter can’t send texts or call me from the watch, nor can I send texts or call her. It did this once before and I messed around with (not exactly sure what I did) and got it to work. Just wondering if this is a common problem and how to fix it. Also, not that impressed since we bought it so she could get a hold of us while in the neighborhood. I don’t feel like it’s doing it’s job. Anyone else?!?

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Best answer by tmo_mike_c 26 May 2021, 17:26

Check out our Get Help page and use the steps under our Troubleshooting guide. That’s a good place to start for resolving this issue. 

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Hi! This is happening to me now. Same thing, has happened to me before..I’ve always been able to restart it to get it working. This time, can’t get it working. Did you ever figure anything out?

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Check out our Get Help page and use the steps under our Troubleshooting guide. That’s a good place to start for resolving this issue.