the 360 device protection says that I may take my phone to any retail location to have my screen protector replaced. I bought the screen protector at a retail location but am being told the protector is not covered because I did not purchase it from corporate store. I called T-Mobile and attempted to get answers using the T-Mobile app. None of the reps know about this. Has anyone experienced any issues getting the screen protector replaced when it was purchased at a non corporate store?