I have been using the "T-Mobile My Account" app (version 22.214.171.124) on my LG Leon phone for 1 month now.
My plan is "Simply Prepaid (1GB 4G LTE)".
Last night, during 'update all' from the play store, the "T-Mobile My Account" app was replaced with the "T-Mobile" app (version 126.96.36.199 - released Jan 28th 2016).
However, when I launch the "T-Mobile" app I get the screen saying:-
SORRY, WE'RE NOT READY FOR YOU YET!
Unfortunately the T-Mobile app is not yet ready for your account type. However, please check the link below to be redirected to the My T-Mobile.com website.
I also lost the drop down information that told me my account usage. This is very inconvenient and it also requires more data to 'browse' for my usage.
Luckily, I was able to "uninstall" the updates and resume my previous app.
Why does the new app not work with my account type ? Are there plans to fix this ?
Best answer by tmo_laurenView original