I have a Moto g5 plus. When I'm at home and using wifi on my phone, people who call me hear only silence on their end, and the phone never goes to voicemail., I can hear it ring, but if I don't answer, the phone won't stop ringing and won't go to voicemail.
Most inconvenient for a phone, to have callers unable to realize that they are calling you. People hang up before I can answer, as they assume they have not gotten thru. Or they hang up and then redial, assuming they did something wrong. And if I'm on my landline with a client, the cell rings and rings and rings rings and rings and rings and won't go to voicemail. Huge problem for my work. Any suggestions?
Best answer by dottyeyes
I don't care whether I'm using cellular data or wifi (I guess), although I would think since I'm sharing the line, I'll use up my phone data faster. I'll have to see if the reception is worse inside my home.
Nevertheless, not good that phone doesn't work properly w/ wifi. The saga continues. I'll let you know what happens when I'm on someone else's wifi, and I'll have "wifi preferred" and turned on for phone calls. I'll keep you posted. Haha, "posted." That's really communicating old-school