Z Flip 3 screen issue

  • 7 April 2022
  • 2 replies


My phone is less than 6 months old.  My screen began with little green dots one week ago.  Now the entire screen has bleed and touch is no longer operating.  The screen does not respond.  I cannot turn the phone on/off, answer calls, view anything.  T-mobile cannot complete a warranty exchange because they can’t get a new Z Flip from Samsung > Samsung refuses to replace the phone b/c they said it has a scratch on it and  tells me to pay $430 to repair the phone.  Is this a common issue?

2 replies

Our family has 2zflips that are 7 month old and the screens have stopped working.  Both started with the dead areas about 2 months ago.  We have not talked to Tmobile yet.  I was hoping Samsung would have an equipment warranty covering it.  No doubt from the opening/closing action.  Checking community, maybe enough people will force recall and replace by samsung.

I need to know as well, im having the same issues