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Not able to view Cellular Data usage (iPhone 13)

  • 11 January 2022
  • 4 replies
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Hello, I have a prepaid T-Mobile Connect plan and I’m not able to view how much Data I’ve used on my iPhone 13...under Settings-→ Cellular Data there is supposed to be an option to view ‘This Billing Period’ and/or ‘Last Billing Period’ but those options are not there for me

Under Settings→ Cellular Data all I can see is ‘System Services’ which shows the various apps and how much data they use...I can view my Data usage if I log into my T-Mobile online account but I would like to be able to also view that on my phone

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Best answer by gramps28 11 January 2022, 03:44

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Userlevel 7
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Tmobile prepaid plans don't have detailed billing so you need to use an app to monitor your data usage.

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Tmobile prepaid plans don't have detailed billing so you need to use an app to monitor your data usage.

 

that’s disappointing...is that 100% confirmed?...and is it the same for all other service provider prepaid plans as well?

Userlevel 7
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Yes for Tmobile, just Google Tmobile's terms and conditions for prepaid users. I'm not sure about other companies.

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I’m having the same issue with my iPhone 13 Pro Max on my postpaid magenta max. 

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