Unhappy

  • 4 October 2023
  • 2 replies
  • 77 views

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I just got off the phone with Tmobile hoping to get the +55 discount and was told I don’t qualify because we have 6 lines on our account.  I guess you can only have four….  We are a big family - I’m just really disappointed (they are all my kids - we aren’t sharing with people outside the immediate family...) It sure seems like T-mobile doesn’t care to retain customers.  The really good offers require you to add a line to upgrade (I have 6 already...) and now I don’t qualify for a discount because I have 6 lines.  Just really disappointed today.  


2 replies

Userlevel 7
Badge +16

they dont care because they wont bend their promo and allow more lines than they advertise it being limited to?

Userlevel 7
Badge +14

For the longest time it was only 2 lines you could have.

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