Hulu + Live TV won't work on my TV

  • 11 November 2019
  • 27 replies
  • 6637 views

Userlevel 2

I recently tried a trial subscription of Hulu + Live TV through my T-Mobile Home Internet Service. It won't work due to their security measures. I signed in using my laptop and that worked fine. I managed my account and added my Samsung TV. Went to my TV to activate it and I got an error message. Chatted with tech support and they said my IP address for the TV was in the wrong zip code area. My IP is likely generated from a router in Somerville, MA whereas I live in Wells, ME.

The laptop works because they expect a laptop to move around but they can't buy that my TV in Wells has a Somerville IP address. Tech offered no work around other than to cast it to my TV.

Just an observation in case anyone is contemplating the Hulu + Live TV service, it may not work.


27 replies

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I recently had the same problem, but if you call Hulu technical support at 888-265-6650 they will find your IP address and adjust your account where it will work.  Happily, it did.  Problem solved.

Not working now. I have had to call hulu over 20 times in the last 2 days. It is not their problem. For whatever reason, TM has exponentially gotten worse with the ip changes. Mine are changing anywhere one minute to two hours. Extremely unstable. Doesn’t help that the internet has gone down a minimum of twice a day, to 5 & 6 x a day. 

Badge

I recently had the same problem, but if you call Hulu technical support at 888-265-6650 they will find your IP address and adjust your account where it will work.  Happily, it did.  Problem solved.

Not working now. I have had to call hulu over 20 times in the last 2 days. It is not their problem. For whatever reason, TM has exponentially gotten worse with the ip changes. Mine are changing anywhere one minute to two hours. Extremely unstable. Doesn’t help that the internet has gone down a minimum of twice a day, to 5 & 6 x a day. 

Started having this issue over the past two weeks. I was given one workaround which is to get a third party router so that I have a static IP address through that. Haven’t tried it and I’m not sure if this will work. 

Any thoughts?
 

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