So I have a magenta plan and a few weeks ago I got that nice text telling me price will increase.
What really drove me nuts about it was how it was worded I cant remember the exact wording down to letter but it pretty much went like “For the First time in 10 years we have to raise the prices, Your plan will increase x amount”
First off you know how insulting that is @T-Mobile? You tell every one you will never raise the prices, then turn around and do it and brag about how it has been 10 years? Really? You said you would do not do it so it does not matter 10, 20 ,30 40, 50 years latter is nothing to brag about it. ID rather you sent a text saying sorry but we had to increase your plan or please take note plan prices are going up vs your saying well it has been 10 years. When you say you wont do something then you just do not do it..
My issue is a little more depth I qualified for the promotion if you raised the prices I can leave your service worry free and no bills have to be paid but now you representatives are talking about a bunch of technicalities that would prevent me on taking advantage of that offer, or how they claim those offers do not exits.
I invite any one to reply to this post stating how they feel about there plan prices going up when they where told IT WONT HAPPEN. I am hoping enough people will decide to speak out and maybe T-mobile wont continue the behavior, or at least take note for the next time they do this!