Ranks and icons
Ranks are earned when you perform various actions in the community, like asking or answering a question. Your status level will increase as you participate more. Check out the levels below!
- Champion
- Legendary
- Hero
- Star
- Epic
- Adept
- Apprentic
- Aide
- Helper
- Gofer
- Speaker
- Learner
- Rookie
- First timer
- Novice
Specialty ranks
The specialty ranks are to note T-Mobile employees, staff, or the best of the best in the Community.
| Rank | Icon |
|---|---|
| Community Manager: You'll see T-Mobile's crack team of Community Managers on most posts in the community helping folks out and keeping the peace. |  |
| T-Mobile staff: These friendly folks work in the T-Mobile Support Community, and help keep things running smoothly behind the scenes. |  |
| T-Mobile employee: T-Mobile employees post here, just like everybody else. This means they work for T-Mobile, but not on the Support Community itself. Employees on the support community do not have access to customer accounts. |  |
| Pillar of the Community: The cream of the crop, here on Support. These are normal, everyday users who go above and beyond to help out. |  |
Pillars are the chosen few of the Support Community -- the most friendly, knowledgeable, and helpful users who play by the rules and have fun doing it. Pillars are selected periodically from our most active members based on their consistent, quality interactions with other users. When we notice someone going above and beyond, we reach out to see if they'd like to join this illustrious team. We're always looking to add more Pillars, so get out there are post away!
