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Replies posted by gramps28

5692 Replies

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GwensphyreFirst activity

asked in Device unlock

unlocked t mobile device

See my response in your other post.

1 year ago

GwensphyreFirst activity

asked in Device unlock

Samsung A51 5G

Did you first insert a Tmobile sim? Those phones are “sold” unlocked but actually locks to the first sim inserted.

1 year ago

NoHumanInvolvedRookie

asked in Accounts & Services

unlocked status

It will work on both.

1 year ago

userjhHelper Level 1

asked in Accounts & Services

Can't redeem Pluto TV Tuesdays offer

Pluto is a free channel, what is the offer that you need a code, I've never bothered looking at that offer.

1 year ago

gegmoonsertFirst activity

asked in Apple

unlocking the iPhone

Also Tmobile can only unlock for Tmobile customers.

1 year ago

mgoodheart88First activity

asked in Apple

recovery of iPhone Messages (texts) 6-12 months old?

Content can only be recovered with a warrant.

1 year ago

mgoodheart88First activity

asked in Apple

recovery of iPhone Messages (texts) 6-12 months old?

Sign into your mytmobile account if you have a post paid plan and you can download your old bills.

1 year ago

baseballloverFirst activity

asked in Android

virus

I wouldn't even restore the pictures and contacts since they could be corrupted. When I worked part time for a friend at his computer repair shop we always pulled the hard drive and connected it to another pc and ran the scan to get rid of the virus.

1 year ago

flyingturtlesFirst activity

asked in Accounts & Services

Bill received today, I am switching service on Tuesday

You want to port before your billing date not the due date or otherwise your on the hook for another month.I recently canceled a line at my billing due date and the line was not on the next bill.

1 year ago

baseballloverFirst activity

asked in Android

ottoFirst activity

posted in Accounts & Services

call center outsourcing is a mockery of customers

Have you tried contacting Tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter, they also are a higher tier of support.You also can use live chat by scrolling down on this page and click on the support tab and select contact us. If live chat is available a window will pop up.

1 year ago

EricandMaggieFirst activity

asked in Accounts & Services

Paid off Apple Watch; Need Invoice

Go into your Mytmobile account and check there for your EIP account. Your next bill should reflect the EIP being paid off.

1 year ago

SwampFox75First activity

asked in Coverage & Signal

anyone else getting 403 errors on this site?

I was getting them a couple weeks ago but not recently.

1 year ago

AuressonFirst activity

posted in Device unlock

device stuck on t-mobile network

If you're a Tmobile customer and meet the requirements in the link below Tmobile will unlock it.https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

1 year ago

stefanimjmRookie

asked in Device unlock

how to unlock my cell phone

There is no support email.

1 year ago

mushmakoolFirst activity

asked in Apple

Cash paid iPhone, but locked?

The phone needs to meet the usage requirements and you need to be a customer of Tmobile USAAll phones sold by Tmobile USA are sold locked.https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

1 year ago

GRW101First activity

asked in Android

Unlocking old phone

Have you trued this sequence.https://www.lg.com/us/mobile-phones/VS980/Userguide/075.html

1 year ago

Sadame23First activity

posted in Android

print

If you have a post paid plan you can print them off from your Mytmobile account but unfortunately it seems like there's issues with seeing current usage. If you are needing calls from previous billing, you can download 18 months of bills.

1 year ago

GRW101First activity

asked in Android

Unlocking old phone

What model? You maybe able to do a hard reset with the off and volume keys.

1 year ago

ADrunkasianFirst activity

posted in Coverage & Signal

poor service in maricopa arizona

I've only driven through there on my way to Yuma. I know a couple people who live in the area and ask who they use and how's the service.

1 year ago

lisabicFirst activity

asked in Accounts & Services

Promotion - New phones

I’m about to drop my 10 line account from Tmobile. THey do nothing for you if you’re a current customer. May as well go to Verizon and get a free phone. Then when you need a new phone and Verizon won't give you one you can try another carrier.

1 year ago

BobAFirst activity

posted in Accounts & Services

Offers for seniors

What promo are you looking at? The only free phone I see is one for the new Samsung that requires a trade in with bill credits over 2 years.

1 year ago

ADrunkasianFirst activity

posted in Coverage & Signal

poor service in maricopa arizona

Also Maricopa is a rather large county.

1 year ago

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