Replies posted by Cali Cat
plus keep in mind that you are in California..where EVERYTHING takes 3 times as long to get approved as any other state. And 3 times more expensive than other states 😕On my EV, I have an HOV sticker so I can use carpool lanes, I have a Fast Trak transponder so I can pay tolls, and I have a EV transponder so I can use express lanes. All three costs me $$. Yes, the transponder is free, but I have to keep a positive balance to use and each “top off” is $25 increments so my money is tied up. But I digress…...
Thanks Cali Cat. I have done the factory reset on both devices with the same result. I am not using WPS …. am using the app from each supplier to them set up. They accept the same SSID and PW for the 2.4 and 5.0 ghz bans separately …. that doesn’t seem to be the issue. The error message asks if the router utilizes an Access Control List and if it does it gives the MAC address to enter. I tried to resolve with TMO customer service but got no real help. That indicates that the TMO router is not passing back an IP address. Since there is no ACL feature on the TMO router, there is some other compatibility and or setup issue you are having.You might want to try using ethernet to your extender and try AP mode to see if that works. If it does, then you definitely know the wifi to wifi connection in extender mode is the problem - security standard, wifi standard, etc.I personally use a mesh system connected via ethernet to the TMO gateway and it works both in AP and DHCP mode.
Thanks so much @Cali Cat. Wanted to make sure I didn't incur roaming charges when i did this Make sure you receive a text that confirms you have the International data plan. If you don’t get a text, then there could be a problem. Every time I’ve landed in a country that is included in my plan, I got a confirmation text as soon as my iPhone connected to the local cell network.
If these are still working on your old network then that means the devices are likely using the old IP addresses and may even be static. Your old network is likely not on the same subnet as TMO gateway so you can try to factory reset your extenders and setup as new with TMO gateway. Another complication could be that TMO gateway combines by 5 and 2.4 ghz bands into one SSID and you will need to confirm if your extenders support that. If not, you need to manually separate the bands into 2 separate SSIDs using the web UI or TMI app. Also note that TMO gateway does not support WPS so you will need to setup the extenders with whatever app or web UI interface they have.
Just a possibility - you are using teams on speaker and not headphones plus your husband is within hearing distance of your speakers. If true, then your husband’s iPhone may be picking up the background noise and playing it back. All telephones - analog or digital, feedback some of the mic to the telephone speaker so you can hear yourself naturally. The “garbled” playback may be due to the iPhone trying to cancel out some of the background noise.Now, if you husband is nowhere near hearing distance of your speakers or you are using headphones, that is very odd indeed.
Switching every few years between carriers is the only way you guarantee yourself the best deals on a new device. For some, that is a small hassle to put up with to get a new device. Others, like myself, can't be bothered. I am happy with the plan and the service. Considering Inhave been through 4 different devices within the last year, buying them at full proce through BestBuy or online gets me an unlocked device and the freedom to upgrade at anytime. It depends on your TMO plan. I have a plan from 8+ years ago and there must be something on it that gives me the same trade in promotions as new subscribers because I’ve gotten those deals without adding a single line or changing plans. It doesn’t work for BOGO promotions because that would require me to add a new line which I can’t unless I change all my other lines to the latest plan(s).The last promotion I got back in 11/21 was trading in iPhone X for $800 credit towards an iPhone 13. I upgraded all my phones since it basically j
Seems almost like a no-brainer as long as you can live with the soft data cap and lack of roaming, both domestic and international. I do like to travel, so it’s pretty much a non-starter for me. It’s not apples to apples since there are so many extras under Tmobile popular plans. As you say, if none of those are value to you and you only need one line, then Mint and others are worth a look including Tmobile’s own version of Mint which is Metro. TMO standard plans are not the best option for one line.
Mint Mobile has unlimited plan for $30. Right now they have a deal where its $15. I have asked several time for a loyalty discount but T-Mobile doesn’t seem to offer this program. Have any of you made the switch, is Mint Mobile a viable option? Thanks! It is $15 for the first 3 months. In order to get $30 per month after promotion, you have to pay $360 up front for one year of service. In that one year of service you are capped at 35 GB or less than 3 GB per month. You still get unlimited data after cap, but at a much slower rate unless you buy another year of service early. Basically Mint is a prepaid plan so hard to compare apples to apples with a Tmobile unlimited plan. Correction the unlimited is 35 GB per month so virtually unlimited but still requires full up front payment.
Mint Mobile has unlimited plan for $30. Right now they have a deal where its $15. I have asked several time for a loyalty discount but T-Mobile doesn’t seem to offer this program. Have any of you made the switch, is Mint Mobile a viable option? Thanks! It is $15 for the first 3 months. In order to get $30 per month after promotion, you have to pay $360 up front for one year of service. In that one year of service you are capped at 35 GB or less than 3 GB per month. You still get unlimited data after cap, but at a much slower rate unless you buy another year of service early.Basically Mint is a prepaid plan so hard to compare apples to apples with a Tmobile unlimited plan.
Assuming both measurements are connected to the same towers, this would indicate that your cell towers get overloaded by cell traffic during business hours. There is nothing you can do from your equipment side to solve this. If you can check bandwidth from your cellphone to the cell tower, you can confirm it’s a cell tower issue. Contact TMO support and see what they can do for you from the tower ends.
Form months I’ve had an issue with constantly needing to reboot in order to get my tv to hook up to WiFi. It’ll work great for a day or two, and then for a week, I’ll have to reboot 10 times a day. Now todays my tv won’t connect to WiFi at all. All my devices work great, just my tv won’t stay connected. It’s a 4-year-old LG. Does anyone else have a tv problem? I’ve been on the phone to tech support at least a dozen times, reset to factory default, upgraded my connectivity through T-Mobile, etc. They don’t know what else to do to help me. Any ideas? Are the 5 and 2.4 ghz wifi bands on the same SSID? If yes, you can try to separate the two bands into separate SSID, then connect your TV to 2.4 ghz which is more stable but lower bandwidth than 5. However 2.4 ghz can handle TV streaming easily.The above assumes your TV is trying to use 5 ghz which doesn’t have the best range. You can only “force” your TV to connect to a specific band only when you created different SSID for each ban
One community member reported the same issue and the root cause was that his internet service was setup as a business internet service which by default disables streaming video. The solution was to enable streaming by contacting TMobile.If you are on a home internet account, then add more details as to what device you are using for streaming and if you can also check from your mobile phone on the wifi for the same issue.
In my case, it meant my plan is so old it is grandfathered in and cannot be upgraded. Same for me and was confirmed by a call I had with a TMO rep. I would advise anyone in the same situation to call and go over feature by feature comparison to what your “old” plan has versus the one you are interested in “upgrading”. So far every time I called, my old plan was automatically upgraded to the equivalent latest add-on offered in new plans. For example, when I started my old plan, there was no Netflix. Here I am many years later and not only do I have Netflix, I have the premium version. I also recently found out that the new high speed international data was automatically upgraded on my old plan. The only thing my old plan doesn’t have versus Magenta Max is better limits on 5G data per month and high speed hotspot. I have never gotten close to my current high speed data limit on either so made no sense to change.Alternatively, I have a feature that is no longer offered on new plans - Ki
I agree this is a major issue. Being disabled and home watching TV a lot, I cannot get the local information from the Smart TV channels, having streaming services repotting that my location seems wrong. I am trying to get my TV to use my location from my account, but it seems that I don’t have a way to do that. I believe that we need to start contacting the BBB, FCC/FTC plus your local Agricultural, Trade and Consumer Protection, Public Service Commission and Department of Justice. Since my area has junk cable (down 30% or more) I don’t have much other choice for ISP in my building. The reasons phones are not having the same issues is GPS built in. I wish somehow the gateway itself would have a way to provide the location via the SIM. The root cause for live TV streaming goes to the television rights that were never designed for the internet. We all know there are local restrictions and blackout rules especially for news and sports. Local advertising counts on selectively broadcasti
I am not using the phone, as it does not work at home. I use my computer to log in to my T-mobile account. To log into my T-mobile account I need my email and my password, which I have. As secure protection, T-mobile sends me a text message to confirm that it’s me and sends me a text message to my phone number. I am supposed to reply to the message with a code which has six digits numbers. The problem that’s I cannot get the text message since I have zero bar on my phone. I would like to have the notification sent to my email that’s associated with my T-mobile account, and then I can reply to the T-mobile to log into my account and do whatever I need, such as check balance, and pay bills, etc. So you have internet at home and it is not from TMobile correct? If yes, contact TMobile and explain your situation and you should get a cell spot for free. A cell spot will use your home internet and create it’s own cell signals inside your house where you see full bars of service.
Sorry to hear about your bad luck but I give you props for taking full accountability. The most economical decision is to jump to other carriers who promise a trade in regardless of condition. However, when you read the fine print, most of those say “with trade in on select phones”. What that means is that you have to buy a new phone from that carrier and they also have final say on whether your trade in qualifies. Even assuming you get the full trade in value of your phone, you have to consider the trade off with buying a new phone at full price from that carrier.Did you check with Apple? They are rolling out a self service screen replacement that costs less than having Apple do it. This should save you a few bucks.
My service activated thru from Costco wireless in May 1 2022. it’s has been passed two months now. Costco wireless also followed up these matter nothing done from T-Mobile. This T-Mobile trade-in are completely scammed. I have two I-Phone 11 traded in with excellent condition package with my original boxes packed with bigger box. I have took all the pictures before and after sealed the box to ship. I have received a Texted messages from them said my I-phone 11 have issues. Did not explain what it was. Downgrade my trade in value to $175. I have all the proofs that my two I-Phone are excellent connections. This is totally Scammed Trade-in from T-Mobile. Anyone would files class actions count me in. Just to be clear, you are saying you received $175 trade in credit for your iPhones? Also are you getting any monthly credits applied to the monthly payment of your new phone?If the answer to both questions is yes, the your total of $175 one time credit plus the total of your monthly credit
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