Replies posted by theone3434
Sept 25th and still no fix. It would be nice to get another update from the TMO rep as to what the plan of action is to fix this (if any). I need to decide soon whether I should switch to a personal account to get the upgrade or move to a different carrier (not sure if that will "fix" the problem because another post said its happening with ATT & Verizon, too). Is this a Citizen's One issue, a T-Mobile issue, or an Apple issue (or a combination thereof). In any case, they need to come up with a fix...not sure why a business account would be excluded from using the feature in the first place. @tmobile-admin anything??
Login to the community
Social LoginLogin with T-mobile ID
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.