Replies posted by speedingcheetah

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magenta9429888First activity
asked in Accounts & Services

Autopay not working

I too am having AutoPay not work at all. (same as my mother who i signed up and moved over from Republic Wireless who's auto pay worked fine using the same card btw)2nd time now for meI have tried setting it up via phone automated system instead. did not work.I managed to talk to a person last month, they checked it, assured me that Autopay was ACTIVE, set correctly and that it will make the payment on my renewel date and service would not be suspended.Instead, each time, at about 2am the day of the plan renewal, ($15 Connect) TM suspends the account due to non payment. Cant make calls or anything.The auto pay system did not, and never makes a payment.2x now i have gone in via the website and click make a manual payment using the same saved card on file that i set for autopay, and it makes the payment and service is restored.What app are people talking about where they can use that to pay faster and eaiser. When i install the TM app, is says, sorry we are not ready for your account. I

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